http://blog.webgreeter.com A Live Service Provider Fri, 02 May 2008 04:15:31 +0000 http://backend.userland.com/rss092 en How do you understand a visitor / customer’s behavior or mood when you are not confronting them face to face but via live chat? How do you actually acknowledge what they are saying, what are their priorities and vice versa? Experience brings in to play here. You need to make ... http://blog.webgreeter.com/index.php/2008/05/01/understanding-your-customer%e2%80%99s-behavior-and-acknowledging-accordingly/ Question is, how does your company's customer service is different from others? (In a positive way of course.) Are your people going the extra mile which might be not a part of their actual job? I go to a store to buy a Camera with the assumption that I saw something ... http://blog.webgreeter.com/index.php/2008/04/24/is-your-companys-customer-service-going-the-extra-mile/ Live customer support services are being utilized by almost every online business now! ISP's are being heavily dependent on good live customer support services too, specially in UK. At LiveAdmins, To provide good live customer support servicesfor online businesses, our Live Operators undergo training suitable for the roles they are assigned ... http://blog.webgreeter.com/index.php/2008/04/17/isps-utilizing-live-customer-support-services/ This article is based upon the perception of the person behind the live customer support. When should he used a smiley while being engaged with a person through live customer support! The person needs to be equipped with the techniques of judging the person behavior or mood behind the computer ... http://blog.webgreeter.com/index.php/2008/04/14/live-customer-support-knowing-what-to-do-and-when/ Web Greeter introducing Live customer support services in UK. We have been on the World Wide Web since 2002 and we have already ventured into the unknown realms of the Middle East, UAE being our most important undertaking. Now we have decided to dare ascent in the Great Britain itself- the ... http://blog.webgreeter.com/index.php/2008/04/09/live-customer-support-services-in-uk/ Live customer Support in your website advertising? Does the headline of this article sound strange? Not to me, let me explain. Roles played by advertising agencies and the media are becoming limited, as the target audience for advertisements is becoming resistant to ad messages. Increasing retailer sophistication, using modem technology, is ... http://blog.webgreeter.com/index.php/2008/03/20/live-customer-support-complementing-your-advertising/ Live customer support isn't much of a help if there aren't any value added services. WebGreeter on the other hand is providing some amazing value added services for their live customer support clients, listed below. - Free Software - Free Evaluation - Free Setup - Free Technical Support - Free Greeting - E-mail Support - Telephone Support - ... http://blog.webgreeter.com/index.php/2008/03/20/live-customer-support-value-added-services/ To work for online businesses, our live operators undergo training suitable for the roles they are assigned and completely act as employees of the businesses they are working for. We also supply live Chat services to a site that provides ISP ( internet service providers). The job of live Operator ... http://blog.webgreeter.com/index.php/2008/03/19/live-operators-sites-providing-isp-utilize-live-chat-services/ Fasten Your SeatBelts In this issue, we are going to turn our headlights onto how WebGreeter is helping Car Dealership Websites speed ahead in the cyber autos market. The Cyber Age / E-tailing Website visitors are spoilt for choice when it comes to the cyber autos market, emerging from the fact that every ... http://blog.webgreeter.com/index.php/2008/02/28/fasten-your-seatbelts-how-webgreetercom-is-helping-car-dealership-websites/ We are proud to say that our website developers finished webgreeter's new website. Here are a few screenshots and For full view, please visit WebGreeter / LiveAdmins http://blog.webgreeter.com/index.php/2008/02/19/new-website-uploaded/ In this issue, we move towards analyzing our Web Greeter service in terms of its viability as a live customer support service, with pre-sales and post-sales functionalities as its intrinsic qualities. We will do this by comparing Live Chat Support with conventional customer support services (telephone support and online help). ... http://blog.webgreeter.com/index.php/2008/02/16/live-chat-support-versus-telephone-support/ Let our Live Operators Greet your web visitors, provide online Customer Services during their stay, and generate Leads for you before they click-away! Add a Real Live Customer Service Agent to your web site who helps you sell, up-sell, and cross-sell your products and services. This Friendly Live Operator * Qualifies your ... http://blog.webgreeter.com/index.php/2008/02/16/add-a-real-live-customer-support-agent-on-your-website/ Webgreeter has decided to introduce competitions amongst employees to step up the employee morale and overall productivity by a notch. This not only implies actual competitions. The intention is to infuse the work place with competitiveness and team spirit. Webgreeter has devised an excellent exercise for this purpose. Now what happens ... http://blog.webgreeter.com/index.php/2008/02/16/introducing-competitions-amongst-employees/ The ‘IT’ issue these days, global warming, triggers off a little known debate in limited circles, which is mercury poisoning due to fish consumption. The unawareness of the subject makes fish consumption even more risky. Alarmingly, even die hard health freaks are unaware of the risks associated with certain kinds ... http://blog.webgreeter.com/index.php/2008/02/16/fishing-for-fish-made-simple/ Webgreeter (Liveadmins LLC, Chicago) introduces a new and novel concept to make the visitor’s stay even more fruitful than before. Their latest brainchild, the greeter on greeter model, is as simple as its name. Basically, a junior greeter first greets the visitor. It’s the junior greeter’s job to qualify the visitor, ... http://blog.webgreeter.com/index.php/2008/02/16/webgreeter-create-%e2%80%98greeter-on-greeter%e2%80%99-model-with-senior-greeters/