Services

24/7 Live Operators for Customer Service and Sales Support

Our Live Operators apply the purest form of 1-to-1 live customer service and sales approach, via live interaction, to provide your website visitors an experience they deserve. During this interactive process, our live operators help you differentiate between general traffic and actual visitors, provide live customer service and generate leads.

The Live chat process for your website is customized on a daily basis, and updates are implemented within 24 hours only. This process is highly personalized as our staff works long hours to execute sales pitches on your behalf, and stays in constant touch with you.

Our Live Operators follow a three-step process:

1. They greet every visitor that comes to your website.
2. They provide live customer services during the visitor’s stay on your website.
3. In this process, they attempt to increase your leads and sales.

Personal Live Admins and Project Coordinator

The evolution of high speed Internet has annulled time differences and bridged distant geographical locations. It really doesn’t matter where you are physically working from, for in most cases you can execute business processes efficiently from home or elsewhere, as long as you have a computer and access to the internet.

If you are running out of time and need a helping hand, our online “Personal Admin” will be able to provide you with the same degree of personalized attention and dedication which you expect from an admin physically seated in your office. This online admin can perform a multitude of tasks, such as picking up email messages on your behalf, keeping track of your engagements and projects, paging you when necessary, communicating with you, your clients, colleagues and others.

Issues of time and space are hardly worth a consideration. As long as you are aware of the process and your admin is equipped with the required internet tools, there is no reason why you shouldn’t be taking advantage of this service!

Shared Admin

A Shared Admin is the same as a Live Admin, with only one difference: the resource allocated to you is shared with multiple other clients. Pricing varies, based on the requirements of your project.